Thank you for attending
Session 401: Ho hum No More:
Re-imagining Customer Surveys to Drive Results
at the 2019 ICMI Contact Center Expo.
Please be aware that:
- Responses to this survey are unmonitored, and they will not be received by WKU ITS.
- Email notifications have been disabled.
- Responses do not affect WKU ITS scores or metrics.
- Take the survey as many times as you like, try all of the different options.
- Have fun! Please reach out to Andrew Gilliam with any questions. Click Next to begin.